Craig Matthews

Osprey Approach

Nurture by nature: using technology to personalise the client relationship

Live updates, delivery notifications, automatic recommendations –in 2020, the customer experience is more personal than ever. But if I can watch my pizza delivery live on a map, why do I still feel in the dark over something as important as buying a house? We explore how case management technology can enhance the client relationship by improving communication whilst saving you time - and ultimately increasing revenue and referrals.